They are experts like grocery store shoppers are experts on canned carrots. I should be pleased that people are beginning to see the internet of words but am a little revolted, as one gets, when personal thoughts get popularized in the mainstream.
I also note with a mixture of fear and skepticism that the highest praise these "experts" have is for chatbots with "... natural language and machine learning features..." and "big data". Fear because deep bullshit is hard to dislodge and skepticism because I am getting closer to launching Narwhal which is a narrow world language processing toolkit, that works with small data and geometry, rather than statistics, as the underlying technology. (I better get that launched asap.)
One last pair of snide comments:
- narrow worlds are exactly what chatbots are for, and so the deep Bayesian statistics approach is doomed.
- it is not about individual chatbots but about how a community of chatbots will work together
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